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15th Annual
Retail Banking Forum
10. October - 11. October 2017, Vienna, Austria Trend Hotel Savoyen

5 Streams

Big Data & Analytics, Banking Disrupted,

The Mobile and Digital Payments Revolution,
Open Banking and APIs & Future Branches

40+ speakers


CEO Debate:

Shaping the Future of Retail Banking

Harnessing Fintech

Innovation in Retail Banking

Strategic Panel:
Inter-Connected Digital Banking Ecosystem


  • Turning PSD2 into Digital Opportunity

  • Create a Function and Culture that Pushes Boundaries

  • Inter-Connected Digital Banking Ecosystem

  • Balanced partnerships between banks and FinTech

  • Examples of successful Open API strategies

  • 30+ hands-on presentations

  • 3 strategic debates

  • Out of the industry session

  • “Know Your Peers” Reception

Meet the speakers

Bart Leurs photo
Netherlands flag Netherlands

Bart Leurs

Head of Fintech & Innovation at Rabobank

Bart has been working in Banking and Insurance for 14 years in various international positions ranging from Strategy to Operations Management and Marketing & Sales, with an emphasis and strong backgro

Learn more about Bart >

Jeppe Buk photo
Denmark flag Denmark

Jeppe Buk

SVP, eBanking & Innovation at Danske Bank at Danske Bank

Jeppe is leading great international teams responsible for digital touch points in banking - websites, mobile/tablet, eBanking. He is always striving to continuously improve the way his teams deliver

Learn more about Jeppe >

Jessica Niewierra photo
Netherlands flag Netherlands

Jessica Niewierra

Director Digital Development & Interaction at ABN AMRO

Jessica Niewierra is working as Director Digital Development & Interaction for ABN AMRO. She is responsible for mobile and online development, sales & targeting, analysis, optimization and copywritin

Learn more about Jessica >

Ondrej Galik photo
Czech Republic flag Czech Republic

Ondrej Galik

Head of Mobile Banking, Customer Engagement & Content Marketing at Ceska sporitelna a.s.

Ondrej Galik: "I spent last 10 years in CEE banks and e-commerce, started as an enterprise architect, ended up as a corporate punker, innovator, creative eye-opener and prejudice-breaker combined with

Learn more about Ondrej >


14th Annual Retail Banking Forum

Who should attend


  • Board Members
  • CxOs
  • VPs
  • Directors
  • Heads


  • Retail, Mass, Mobile, On-line , Internet, Electronic and Multi-channel Banking
  • Customer experience & relationship management, Customer Insight, Marketing, E-commerce
  • Business development, Transformation, Innovation, Product development, Payments, Applications, FinTechs, Startups

Want to know more?

What do the attendees say

  • “It has been a very inspiring day: views from different angles and very open debates; it's quite interesting to have so many people with different views because we don't all share the same ideas. I found it quite interesting and inspiring.”

    Benoit Legrand

    Head of FinTech at ING

  • “I have enjoyed it; it's a real variety of presentations and good in-depth knowledge from the speakers and certainly good questions in the session I was in.”

    Norman Gill

    Head of Network Plan Delivery at Royal Bank of Scotland

  • “I think Vienna is a great venue to have a conference like this; I think conferences are always useful in bringing us together, as we are building a platform with the best products from all around the world; there can be FinTech people, but there can also be traditional banks that offer great products.”

    Valentin Stalf

    CEO at N26

  • “It is very interesting because we have

    seen different players here: we've seen FinTechs, banks and regulators, and these are the three main players right now in digital transformation.”

    Maria Jose Jorda

    Head of Customer Experience

    Transformation at BBVA

  • “I didn't know what to expect, I didn’t know a lot of people, but it has actually been great, the presentations have been great and I think I will definitely come back next year.”

    Julian Colombo

    Global Head of CRM, Business Intelligence and Commercial Tools at Santander

Facts from 2016

of participants


the event

of participants

intend to

attend again

Sponsors and Partner

Gold Sponsor

Gold Sponsor

Silver Sponsor

Media Partner

Join us in Vienna

Besides being the capital and largest city in Austria, Vienna is also the cultural, political and economic center of the country. Located at the crossroads between Eastern and Western Europe, the city unsurprisingly ranked six times in a row as the number one destination for international congresses and conventions. Vienna host many international organizations and is considered to be one of the best places for innovation.

Austria Trend Hotel Savoyen Vienna
Rennweg 16
1030 Wien
Tel.: +43 (1) 206 33-0

Visit the hotel's website.