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8th Annual
Shared Services
26. April - 28. April 2017, Sheraton Prague Charles Square Hotel, Prague

Controversial Debate: Absolute Elimination of the External partner, Full Involvement or Hybrid Model?

by WestRock Company

Site visit to Siemens

Continuous Improvement Culture Leading to More Engaged and Proactive SSC

Rosita Vasilkeviciute,
Danske Bank, Lithuania,
Head of Group Services


Continuous Improvement Culture Leading to More Engaged and Proactive SSC

by Danske Bank

Case study:
Global Cultural
Differences and Similarities
by Fujitsu, Poland

of the

Business Coaching School model
by Roche

Get Insights into Employee Work Activities

and Productivity

by General Motors


Rosita Vasilkeviciute photo
Lithuania flag Lithuania

Rosita Vasilkeviciute

Head of Group Services Lithuania at Danske Bank

Rosita Vasilkeviciute is the Head of Danske Bank Global Services, Lithuania (GSL). Being one of the key strategic units of Danske Bank, GSL provides a broad portfolio banking operations (markets, tra

Learn more about Rosita >

Andrzej Wilk photo
Poland flag Poland

Andrzej Wilk

SVP Shared Services, President of Polish Entity at MoneyGram International

Andrzej Wilk Head of Revenue Operations & Global Business Center. He is responsible for all activities related to operations Global Business Center in Warsaw including direct management of 26k agen

Learn more about Andrzej >

Zaneta Leduchowska photo
Poland flag Poland

Zaneta Leduchowska

Head of EMEIA Finance Services at Fujitsu

Highly experienced professional with over 16 years of working experience including business outsourcing both SSC and BPO .Practitioner across various streams like Finance&Accounting incl. Controlling

Learn more about Zaneta >

Csaba Szende photo
Hungary flag Hungary

Csaba Szende

Head of Human Resources - EMEA Business Service Center at Eaton Enterprises

Csaba Szende is currently responsible for the HR function of Eaton's new Business Services Center in Budapest, supporting the Europe, Middle East and Africa (EMEA) region. Csaba has a wide range of

Learn more about Csaba >


  • GBC: Maximum Advancement, or Rather Not? It Is not So Easy. The journey is long! by MoneyGram International

  • Effective Change Management & Business Transformation by MOL

  • R2R Process & Following the KPIs by Societe Generale European Business Services

  • New Areas within Shared Services & Value Creation with New Areas- Benefits of digitization, blockchain technology and artificial intelligence tools presented by ABB

  • Stakeholder Management & Partnership Management Frameworks by Teva Europe

  • 6 Focused Panel Discussions

  • 200+ min of Brainstorming Roundtable Discussions

  • Conference Quiz

  • Online Polling and Q&A Application

  • Breakout Session with the Speakers

  • Unique division of 2 streams

    people track, partner & performance track

Want to know more?

Site visit to Siemens

About Siemens SSC, Prague:

  • Biggest Czech captive SSC employing 1400 people with finance, procurement, HR, business services and business administrative services
  • Unique, two location delivery model in one country, leveraging potential of two regions (Prague/Ostrava)
  • 27 languages spoken

Plan of the site visit:

  • Welcome and presentation of the success story
  • Floor walk and interaction with functional leads

Who should attend







HR Experts

Financial Controllers


Shared Service Centres

Global Business Services

Business Service Centers

Finance & Accounting

Finance Service Delivery

Finance Transformation

Financial Controllers

Corporate Governance

What do the attendees say

  • “A highly productive event, thanks to a significant number of engaged participants. The networking was great.”

    Daniel Itzicovitch Stefanini

    EMEA, Global BPO Director - Northern Hemisphere

    Maria Eremina

  • “The greatest thing about this forum is that it combines different business areas and different countries and cultures.”

    Maria Eremina

    Raiffeisen Bank, Head of Shared Service Center

  • “Great speaker selection, event organization, interactivity and opportunities for networking. Overall a great event that allowed a lot of knowledge sharing.”

    Karel Ettler

    Dura Automotive, Accounting Director


Gold Sponsor

Bronze Sponsor

Bronze Sponsor

Supporting Partner

Join us in Prague

Sheraton Prague Charles Square Hotel

Zitna 561/8

11121 Prague 1, Czech Republic

Visit the hotel's website