Singapore Marriott Tang Plaza Hotel, Singapore
Singapore, an island city-state off southern Malaysia, is a global financial centre with a tropical climate and multicultural population. In circa-1820 Chinatown stands the red-and-gold Buddha’s Tooth Relic Temple, Little India offers colorful souvenirs and Arab Street is lined with fabric shops. Singapore is also known for eclectic street fare, served in hawker centres such as Tiong Bahru and Maxwell Road.
Opti-Channel and the Future of Customer Experience
Redesigning Customer Experience Through Design Thinking
Measuring the CX! NPS or CSAT? How to determine the best metrics for your organization
Business Drivers for Digital Transformation
Chairman at Customer Experience Foundation
Morris Pentel is a futurologist and designer of customer experience & customer contact strategy. He is a globally recognised professional public speaker and writer on the future of contact new technol
Head – Retail & E-Commerce at Facebook
Dato' Arif Siddiqui
Chief Information Officer at Standard Chartered Bank
Dato’ Arif was born in Karachi, Pakistan in 1955. He obtained a Master Degree in Applied Mathematics from Karachi University. In the 80’s he worked for 8 years in Pakistan, as the Head of Compu
Managing Director at Digital Bank DBS Bank
Sonia Wedrychowicz-Horbatowska joined DBS in February 2015 as Managing Director of the Digital Bank division. She brings over 20 years of commercial and consumer banking experience. Her responsibiliti
Who will you meet
- Heads of Customer Relationship Management
- Chief Marketing Officers
-Heads Contact Centre
- Heads of IT Department
- Heads of Business Development
-Heads of Strategy & Transformation
- Heads of Operations
- Heads of Insights
Want to attend the Digital customer experience management summit? Register now for #FlemingDCEM.
One of our sales representatives will call you according to your preferences.
Thank you for your interest.
We appreciate your interest in this topic. The download should start automatically.
We will contact you as soon as the agenda is ready.
We will contact you as soon as the registration is open.
Your payment was successfull.
You should receive link to download your recording shortly.
Your friends have invites in their inbox.