Digital Transformation Telecoms MENA 2016

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PROGRAM

Day 1

November 21, 2016

Keynote Address: What Digitalization means in the MENA Telecommunications industry
Disruptive Panel: Collaboration for Disruption
Understanding the importance of technology enabling platforms for digital transformation
Interactive Panel Session: Creating a Culture of Innovation
Transforming your BSS to Become a “Service Provider of Everything”
Interactive Panel: Bridging the CMO & CIO Divide
Demo Sessions – 10 Min Demos/Video presentations from solutions providers
Stakeholders Panel Session: Addressing the Telco’s most pressing Questions on Digital Transformation
Embracing the Digital Transformation Ecosystem
Case Study: Session Reserved for STC
The Future is now: Connected Living

Day 2

November 22, 2016

Digital Transformation & Customer Experience
Case Study: Overview of Approaches for Big Data Monetization
Special feature: Fast-fire Session
Optimizing Multichannel Distribution
Data Explosion and Advanced Analytics
Data Management and how operators can maximise revenue
Social Media Engagement: Incorporating social media into your corporate strategy
Omnichannel User Experience – the whole 360 degrees
Panel Discussion: Becoming a Digital Teleco: Redefining Digital Customer Experience
Customer Engagement
Engaging your organisation in the voice of the customer through digital enablement
Sum-Up Roundtable Talk