Chief Customer Officer Forum Europe

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Sumesh Rahavendra

Amazon Flex

Head of EU Customer Experience, Luxembourg

Kate Maher


Senior Director Retail Concept Creation, Germany

Jens-Ole Boelsen

Otto Group

Head of User Experience, Germany

Han De Ruiter


Chief Customer Officer, Netherlands

David Reid

Chief Customer Officer, Czech Republic

Martin Günter


Head of Future Touchpoint Experience, Switzerland

Olaf Tidelski


Chief Customer Officer, Germany

Radu Topliceanu

Sberbank Europe AG

Head of Multichannel and Retail Segment, Austria

Tuomas Manninen

OP Financial Group

Head of design & customer experience, Finland

Isabelle Viteux


Customer Experience and Business Process Director, Belgium

Jarkko Vuorikoski

Danske Bank

Head of Customer Journey, Finland

Mattias Andersson

Scandinavian Airlines

Head of CRM Analytics, Sweden