Digital Customer Experience Management Summit DCEM 2017

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We are looking for passionate speakers with valuable insight.

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Speakers

Morris Pentel

Customer Experience Foundation

Chairman , United Kingdom
About speaker  

Dan Hosford

Google

Industry Leader, Singapore

Deepesh Trivedi

Facebook

Head – Retail & E-Commerce, Singapore

Dato' Arif Siddiqui

Standard Chartered Bank

Group CIO Islamic Banking , Malaysia

Sonia Wedrychowicz

Digital Bank DBS Bank

Managing Director, Singapore

Rod Strother

StarHub

Vice President, Digital Transformation, Singapore

Altona Widjaja

OCBC Fintech and Innovation Group

Chief Inspiration Officer, Singapore

Matthias de Ferrieres

Stark Group

CEO, Singapore

Ahmad Azhar Yahya

Telekom Malaysia

Chief Customer Advocate Officer & Chief Digital Officer, Malaysia

Vicky Abhishek

The Coca-Cola

Group Chief Technology Officer, Singapore

Jerry Blanton

Citi FinTech

Head of Experience Design, Singapore

Troy Barnes

AIA

Chief Customer Experience Officer, Malaysia

Dr.Alok Bharadwaj

Canon

Senior Vice President, South & South East Asia, Singapore

Roman Nedielka

Etisalat Group

Director of Customer Experience, United Arab Emirates

Balazs Molnar

Uber

Former Head of Marketing Strategy, Singapore

Kannan Rajaratnam

ZALORA Group

Head of Customer Experience, Malaysia

Kelvin Poon

ICBC

Regional Marketing Director, Hong Kong

Sandra De Zoysa

Dialog Axiata PLC Group

Chief Customer Officer, Sri Lanka

Phillip Joseph

Ooredoo

Chief Customer Experience Officer, Burma Myanmar

Ramesh Narayanaswamy

Singapore Post

CIO, Singapore

Joachim Joseph

AmBank

Vice President & Head of Customer Service Management , Malaysia

Han San Lim

Customer Contact Centres & Corporate Reservations, Shangri-La Hotels and Resorts

Vice President, Hong Kong
About speaker  

Philipp Kristian Diekhöner

LOFT

Innovation Leader & Asia-Wide Speaker, Singapore

Lucose Eralil

Credit Suisse

Former Managing Director, Singapore

Guido Helmerhorst

KLM Royal Dutch Airlines

Head of Innovation Technology and Learning, Netherlands
About speaker  

Alain Boey

Bank Simpanan Nasional

SVP & Head of Transformation Management, Malaysia

Boris Agranovich

Global Risk Community

Founder, Netherlands

Hasniza Mohamad

Telekom

General Manager – Customer Experience, Malaysia

Speakers are subject to change given the unforeseen circumstances, the organiser hold no responsibility of last minute changes in their schedule.