Digital Customer Experience Management Summit DCEM 2017

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We are looking for passionate speakers with valuable insight.

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Morris Pentel

Customer Experience Foundation

Chairman , United Kingdom
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Dan Hosford


Industry Leader, Singapore

Deepesh Trivedi


Head – Retail & E-Commerce, Singapore

Rod Strother


Vice President, Digital Transformation, Singapore

Altona Widjaja

OCBC Fintech and Innovation Group

Chief Inspiration Officer, Singapore

Matthias de Ferrieres

Stark Group

CEO, Singapore

Vicky Abhishek

The Coca-Cola

Group Chief Technology Officer, Singapore

Balazs Molnar


Head of Marketing Strategy, Singapore

Troy Barnes


Chief Customer Experience Officer, Malaysia

Dr.Alok Bharadwaj


Senior Vice President, South & South East Asia, Singapore

Christopher Ong

DHL Malaysia and Brunei

Managing Director , Malaysia

Roman Nedielka

Etisalat Group

Director of Customer Experience, United Arab Emirates

Kannan Rajaratnam


Head of Customer Experience, Malaysia

Zia Zaman

MetLife Asia

Chief Innovation Officer, Singapore

Ahmad Azhar Yahya


Chief Customer Advocate Officer & Chief Digital Officer, Malaysia

Jerry Blanton

Citi FinTech

Head of Experience Design, Singapore

Kelvin Poon

Industrial and Commerc... United Arab Emirates

Regional Marketing Director: International Cards, Hong Kong

Phillip Joseph


Chief Customer Experience Officer, Burma Myanmar

Ramesh Narayanaswamy

Singapore Post

CIO, Singapore

Philipp Kristian Diekhöner

Drink Entrepreneurs Singapore

Innovation Leader & Asia-Wide Speaker, Germany

Lucose Eralil

Credit Suisse

Former Managing Director, Singapore

Joachim Joseph


Vice President & Head of Customer Service Management , Malaysia

Boris Agranovich

Global Risk Community

Founder, Netherlands

Dato' Arif Siddiqui

Standard Chartered Bank

Group CIO Islamic Banking , Malaysia

Speakers are subject to change given the unforeseen circumstances, the organiser hold no responsibility of last minute changes in their schedule.