Digital Customer Experience Management Summit DCEM 2017

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We are looking for passionate speakers with valuable insight.

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Deepesh Trivedi


Head – Retail & E-Commerce, Singapore

Dato' Arif Siddiqui

Standard Chartered Bank

Group CIO Islamic Banking , Malaysia

Rod Strother


Vice President, Digital Transformation, Singapore

Altona Widjaja

OCBC Fintech and Innovation Group

Chief Inspiration Officer, Singapore

Matthias de Ferrieres

Stark Group

CEO, Singapore

Ahmad Azhar Yahya

Telekom Malaysia

Chief Customer Advocate Officer & Chief Digital Officer, Malaysia

Jerry Blanton

Citi FinTech

Head of Experience Design, Singapore

Troy Barnes


Chief Customer Experience Officer, Malaysia

Dr.Alok Bharadwaj


Senior Vice President, South & South East Asia, Singapore

Roman Nedielka

Etisalat Group

Director of Customer Experience, United Arab Emirates

Balazs Molnar


Former Head of Marketing Strategy, Singapore

Kannan Rajaratnam


Head of Customer Experience, Malaysia

Kelvin Poon


Regional Marketing Director, Hong Kong

Sandra De Zoysa

Dialog Axiata PLC Group

Chief Customer Officer, Sri Lanka

Phillip Joseph

Ooredoo Myanmar

Chief Customer Experience Officer,Yangon, Myanmar

Ramesh Narayanaswamy

Singapore Post

CIO, Singapore

Dipanjan Chaudhuri

Google (Waze)

Regional Lead, Singapore

Dwi Adriansah

Southeast Asia Twitter

Head of Business Development Partnerships, Singapore

Kenji Suzumura

Plus Alpha consulting Co Ltd

Vice President , Japan

Han San Lim

Customer Contact Centres & Corporate Reservations, Shangri-La Hotels and Resorts

Vice President, Hong Kong
About speaker  

Philipp Kristian Diekhöner


Innovation Leader & Asia-Wide Speaker, Singapore

Lucose Eralil

Credit Suisse

Former Managing Director, Singapore

Guido Helmerhorst

KLM Royal Dutch Airlines

Head of Innovation Technology and Learning, Netherlands
About speaker  

Alain Boey

Bank Simpanan Nasional

SVP & Head of Transformation Management, Malaysia

Max Newnham


Content Producer , Singapore

Boris Agranovich

Global Risk Community

Founder, Netherlands

Hasniza Mohamad


General Manager – Customer Experience, Malaysia

Speakers are subject to change given the unforeseen circumstances, the organiser hold no responsibility of last minute changes in their schedule.