- Ewa Kostorkiewicz
- Head of Customer Engagement & Service Management
- First Abu Dhabi Bank, United Arab Emirates
Senior Executive with extensive experience and broad expertise in banking both in Europe and in the United Arab Emirates. Expert in customer experience, quality, business process transformation, customer service, customer insights, change management, project management, designing and delivering trainings. Leader of multiple customer experience and process improvement projects based on Voice of Customer. Certified business trainer, conference speaker and workshops provider. Member of Customer Experience Professionals Association.