"Patient Experience: Re-calibrating Our Ideas for Success in Healthcare"
Re-prioritizing the PX as the focal point of the organization's culture
Correlation between PX and hospital financial performance
Strategies to improve systems for managing patient complaints within healthcare facilities
Transforming the digital patient experience
The power of patient satisfaction data
Talent development's role in upgrading the PX
Patient satisfaction as a balance measure
“Brilliant event! It is very encouraging that PE is now coming to forefront. It was such a gift to meet and network with like-minded people who have a joint mission and vision for the right thing for all the patient and caregivers!”
Pam Wilson, Co-Founder & Head of Community
“Multicultural and experienced speakers. It was amazing to hear from people from other countries. The subject importance was about the patient as a focus in healthcare”
Maryan AlantaliHealthpoint Hospital L.L.C, Patient Educator – Physiotherapy
“Well organized, high level, excellent speakers and very well chosen topics!”
Dr. Ali T. Asery,Fahd Medical City, Executive Director of Patient Experience
Job titles & Geography
10 ways to improve patient experience
Take a look at the inforgraphic about "10 ways to improve patient experience".
Driving the national agenda of Medical tourism through PX Excellence
Read the interview with Dr. Layla Al-Marzouqi, Director of Medical Tourism Council at Dubai Health Authority, and learn how to enrich patient experience and quality of healthcare.
Dr. Asma Ibrahim Al Mannaei, Director, Healthcare Quality Division | HAAD
Read an interview with Dr. Asma Ibrahim Al Mannaei.
An interview with Lulu Hamdan – Amana Healthcare
Read an interview with Lulu Hamdan from Amana Healthcare.