Buy ticket

Speaker detail

  • Ayman Howera
  • Commercial Director
  • Jathwa, Saudi Arabia

Ayman Howera is currently the commercial Director of enterprise solutions at Jathwa with over than 15 years of extensive experience in the IT projects and customer service solutions spectrum. Having worked for one of the leading global contact center/customer service product manufacturers which operates in 18 countries, Ayman has vast experience in the customer experience trends, best practices and approaches. His ability to professionally implement and manage large projects while enhancing performance, improving quality, reducing costs, and generating sustainable revenue were part of his main roles and responsibilities. In addition to Ayman’s experience in CX, his involvement, experience and perseverance with Qlik BI technologies has enabled Jathwa to become a main player for Qlik implementations in KSA. The ability to utilize his expertise in both the CX and Data Analytics fields has led to re-defining Jathwa approach in the market while delivering the best customer experience powered by strategically analyzed data which eventually leads to improved revenue streams.