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Hetal is Programme Director and Head for HSBC UK’s Open Banking and PSD2 programmes. He is accountable for delivering the open banking solution specified by the CMA and also for supporting the businesses as they seek to develop propositions that use open banking to benefit customers.

Prior to this role, he leads front office commercial/corporate banking teams at Barclays, as well as heading strategy functions at both Lloyds Barclays. He is a keen adopter of new technologies and all things digital.