Ameyo is an Omni-Channel customer experience platform aimed at delivering Seamless, Now and Engaged customer experiences across the customer journeys. Ameyo enables organizations to address their customers’ needs, by providing an intuitive and consistent experience via multiple channels viz mobile, web, email, voice, chat, social etc. Ameyo’s customer interaction management capabilities facilitates proactive engagement to deliver customer experience (CX) memories in the form of awe-inspiring experiences for customers to remember. Ameyo’s flagship solution, Ameyo FusionCX is an industry first in the customer experience market to bring customer service CRM (Customer Intelligence and Case Management) and Omni channel contact center suite on a single platform. Its Products include: Omni Channel Contact Center Software, Self Service across channels including Bots, Customer Intelligence, Analytics and Personalization, Digital Sales, Collections Automation and is available on Premise, Private cloud or Public cloud. With years of proven experience in the extensively challenging and fast-paced Customer Experience Management domain, Ameyo enjoys a widespread range of customers on a global level with over 1600+ customers in 60+ countries across Banks, Financial Services, Telecom, Travel & Tourism, E-commerce, Insurance, etc. GT Bank, Liquid Telecom, Chase Bank, Xceed and Family Bank are some of Ameyo’s prestigious customers in Africa region. Ameyo has also received several awards and honors including honorable mentions in the Gartner’s Magic Quadrant, and Frost & Sullivan Asia Pacific Contact Centre Infrastructure Price/Performance Value Leadership Award 2016.