Heartland Consulting, Inc. has developed a leading-edge approach to operational excellence, NEVER AND NEVER AGAIN™ involves reducing operational complexity, establishing simple behaviors across the organization, and enabling the potential of every individual. It quickly improves operational performance and reduces operational incidents. Heartland Consulting, Inc. has successfully brought a fresh perspective on behaviors, culture, complexity reduction and operational excellence to a wide array of clients. Results have improved safety, eliminated operational incidents, enhanced reliability, reduced complexity and developed organizational competencies to sustain improvements. We work closely with each client to tailor an approach that works for their needs because we understand “one size doesn’t fit all”.