Plus Alpha Consulting’s CEO and VP originally worked for Nomura Research Institute, one of Japan’s leading reserach institutes. From their experience of marketing consulting and VOC utilization projects through text mining, the two developed a cloud based text mining solution. The leading solution, the “Mieruka Engine,” has been implemented by over 1300 companies, in departments such as Customer Support or CS departments, and has held the number one share of text mining solutions for five years in a row. In February 2016, Plus Alpha Consulting established a branch in Singapore, and is now working to move into the global market.