Silah Gulf (Silah), is a premium, multi-award winning customer experience solutions provider headquartered in the Kingdom of Bahrain. Silah was launched in 2009 as a Joint Venture in the Middle East region by Bahrain’s eGovernment Authority and UK based Merchants (Dimension Data) and has operations in Bahrain, Kuwait and Saudi Arabia. Silah tailor customer experience (CX) solutions to suit you, led by experienced professionals listed as below: Customer experience management and contact centre operations. Contact centre solutions, cloud technologies and managed services. Training, audits & assessments, career development & e-learning. Strategy and advisory, contact centre development, benchmarking. Ricardo’s massage: Our culture is expressed in the values that embody our fundamental philosophy and define who we are. Our values acts as a compass to guide our behavior actions and decision, serving as pillars that uphold us as an organization.