Dr Zulkipli Ghazali received his Bachelor in Mechanical Engineering from the Universiti Teknologi Malaysia (1983), MBA from the International Management Centre, UK (1998) and PhD from the Universiti Teknologi MARA Malaysia (2010). He is currently an Associate Professor at the Department of Management and Humanities, Universiti Teknologi PETRONAS, Malaysia. He has 20 years industrial experience prior to his current academic appointment. He is a graduate member of the Institute of Engineers Malaysia (IEM) and a member of the Society of Petroleum Engineers (SPE). His research and academic interests include management and organizational studies with special focus on Organization and Management of Plant Turnaround Maintenance in petrochemical industries. Other major research and consultancy works that have been completed include “A Behavioral Study on Baronia Offshore Platform Personnel of PETRONAS Carigali Sdn Bhd, an international research project on “The Effectiveness Study on Greater Nile Petroleum Operating Company’s Community Development Projects in the Republic of Sudan” in collaboration with the University of Khartoum, Sudan and University of Juba, Republic of South Sudan, and a consultancy research on “The Behavioral and Mindset Change for PETRONAS Lube Blending Plant”. His current research among others include (1) Stakeholders Issues and Analysis on the Social, Economic and Environmental Implications of CO2 – Natural Gas Value Chain Program, (2) Development of Management and Organization Model for Plant Turnaround Maintenance in Malaysian Process-based Industries (3) The development of Customer Value Co-Creation Behavior Model in Malaysian Retail Industry. He received a number of national research grants namely from PETRONAS Gas Berhad, ERGS, Sciencefund, MyRA, and FRGS. He also received an international grant from the Greater Nile Petroleum Operating Company, Sudan.