Allan is a strategic innovator and entrepreneur who has been living in Germany for over 18 years in various senior global roles in Service Management, Innovation, and Strategic Consulting for some of the largest Service Providers, Financials, and Multinationals. His passion is finding new and innovative ways to improving Customer Experience as a foundation for building trust and deeper engagement with customers. Last year he created any2any, whose applications enable people and organisations to take responsibility for the experiences they create by removing friction, and creating new opportunities and ways to find connection and community.