Ana Maria has extensive expertise in designing and implementing Patient Support Programs involving all the stakeholders in the patient circle of care across chronic and acute diseases. She understands the main issues for the pharma industry, patients and HCPs in the European environment. Actually Ana Maria is Director of Operations of Patient services across 9 countries in Europe working across multiple diseases as MS, Asthma, COPD, Cardiovascular risk, Onco – Pain, Women Health, among other. In the past she has been involved in the creation and operation of programs in Diabetes, Depression, Atrial Fibrillation, RA, etc. Prior of joining the healthcare sector, Ana Maria worked as a consultant with international groups in consumer loyalty for the Business to consumer and B2B environment in Americas and Europe. She has an MBA and Communications Science with Major in Marketing and Advertising, and is fluent in French, English and Spanish.