Artur Hambardzumyan is the Head of Innovation and Quality for Ameriabank, Armenia. Currently, he is responsible for development of bank’s innovation strategy and implementation of the key IT solutions and initiatives, new product development and business processes design. He is also a member of Strategic Projects Steering Committee for Ameria Group of companies, an advisor to management board of Ameriabank. Over the last 10 years he has led different projects in different areas including Digital Strategy, Mobile and Internet banking, Intranet portal, Performance Management and Balance Scorecard, Quality management system implementation, business processes re-engineering, and value propositions design. He is also responsible for training and mentoring new generation of bank employees to make them part of innovation process. He has recently graduated from Stanford Innovation and Entrepreneurship Program delivered by Stanford Graduate School of Business and Stanford Center for Professional Development