Danijela Ziser joined Swiss Re in 1994 (former Bavarian Re). She is a Claims Expert, responsible For the Claims Management in Central and Eastern Europe, including Russia & CIS and the former Yugoslavian countries. Previously, she was responsible for The Claims Management in Italy, Austria, Portugal and Switzerland. Danijela has a degree in Business Administration in Insurance and is a Fellow of the Chartered Insurance Institute. She is member of the Examination Committee of the IHK and DIHK for reinsurance topics. Currently, she is completing the Executive Master in Insurance in Munich.