David Ross was born and raised in Scotland, and having gained a 1st class honours degree in Business Management, is now working as a Business Consultant at Petrotechnics. In his spare time, he plays semi-professional football in the Scottish Football League. Much of his working career is spent meeting with clients around the world, providing product demonstrations and offering technical expertise in Operational Risk Management Software. In doing this, he has gained a deep understanding of O&G business processes, from planning, right the way through to execution. He is passionate about sharing these stories today to help the industry recognise that improvements can be made in connecting our PSM frameworks with daily operations.