Eddy Victor is an acclaimed expert on Customer Experience, navigating change and global competitiveness in times of rapid change.He is practitioner of “Customer Experience Disruptive Innovation” that intertwines Total Consumer Experience, business efficiency, process re-engineering and business ROI. Victor boosts over a decade of promoting a performance culture that raises the bar to deliver real business results while remaining competitive at the global platform. He has extensively featured as a keynote speaker and expert panelist at conventions and annual management conferences for all types of industries.