A world class thought Leadership with extensive expertise in areas of Marketing, Customer Experience and Digital Transformation. Hany has a proven success track record of 19+ years with multiple industries. As a reputable business executive, Hany carries strong leadership and management capabilities in a wide spectrum of commercial pillars; Customer Experience transformation, Marketing Management, Propositions/Product development & product management, processes re-engineering, Sales support, Customer care and Training & Development. Having worked in industries of petroleum, Marketing & Advertising, IT, Telecom, Banking and Gov. across a wide range of solutions and propositions; incumbents and new entrants demonstrates a strong capacity to fully understand business needs, and objectives, identify challenges and opportunities, develop smart cost-effective solutions, and set plans to boost the competitive edge in a way that increases revenues and enhances customers’ experience.