– More than 30 years experience in insurance industry – Former examinations manager of the Malaysian Insurance Institute – Part time lecturer for Diploma of Malaysian Insurance Institute (DMII) – Trained thousands of agents and insurance employees – Expert in claims consultancy and mediation – Represented some claimants on H&S Claims – Designed H&S policy for a major insurance companies in Malaysia – Associate in Claims (Insurance Institute of America) – Fellow of the Australian Insurance Institute (now ANZIIF) – Associate of the Malaysian Insurance Institute (new syllabus) – Associate of the Chartered Insurance Institute (new syllabus) – Diploma in Medical Claims