Sanela Habbab serves as Chief Operating Officer for Emirates District Cooling (EMICOOL) L.L.C. and is responsible for the day-to-day leadership and general management of the company. In this role, Sanela has helped established Emicool as a respected award winning service provider. Under her management, Emicool consistently achieves year-over-year growth expanding its customer base each year. Throughout her career, Sanela has worked with Major UAE oil field companies, Middle East leader in shopping malls and the European leader in energy services as well as facility management. She led her team to superior performance for twelve years. In 2010, Sanela joined Emirates District Cooling LLC in lead of its Support Services Department for the United Arab Emirates operation. For four years, she directed development, Customer Services, Presales and Internal services. She implemented new standards for products demonstration, recruited competent staff and continuously lended a hand to Sales and Operation to successfully reach their objectives while raising customer’s overall satisfaction. She also actively participated in the Emicool’s restructuring process that led Emicool to gain recognition as professional district cooling provider within its domain and beyond. Her post of Director Support Services gave Sanela a great opportunity to work close with the Executives of Emicool in identifying potential partnership for further acquisition of Emicool’s business targets and developments. Along with acknowledged achievements, Sanela was promoted in 2014 to Chief Operating Officer of Emicool leading its Technical Department; all-encompassing of Operation and Maintenance, Projects and Infra Data. Her in-depth knowledge of air-conditioning systems and services allows her to easily take the challenge of increasing demands for sustainable and energy efficient air-conditioning solutions in UAE. Sanela’s responsibilities and influence extended throughout all areas of the organisation including strategic planning and execution, corporate management, product development, technology deployment, and customer and network operation. Sanela was born and raised in Bosnia and Herzegovina. Bilingual in English and Bosnian, she holds BSME Bachelor of Science in Mechanical Engineering from the University of Mechanical Engineering and Naval Architecture (Croatia).