Anke holds a Master of Science in Industrial Engineering and Management Science from Eindhoven University. She started out working as a logistics engineer in KLM Engineering & Maintenance and KLM Cargo. And soon realised that the challenges she loves to work on relate to people: how to appreciate, leverage and grow talent, how to empower, how to create a safe, yet inspiring and challenging working environment? After having held various positions in Strategic HR and HR Commercial, she started working in Learning & Development in 2010. And found her true talent and passion. As the Head of Learning & Development for KLM’s Commercial Division she led the change from a needs driven L&D department to a business & business impact drive. She has played a crucial role in challenging both business and her own team to use L&D to really make a difference. Co-creating solutions with business, staff in Air France-KLM and external partners, using business challenges and a talent mindset as starting points and the opportunities of technology enabled learning have been key levers in this transition.