Dato Arif Siddiqui is the Chief Information Officer (CIO) of Standard Chartered Bank in Malaysia and he was recently appointed to the role of the Group CIO of Islamic Banking Standard Chartered. As CIO of Standard Chartered Bank Malaysia, Dato’ Arif oversees the full spectrum of Technology and Operations and is responsible for systems development, technology support and banking operations for the bank’s retail and wholesale banking businesses in Malaysia. His greatest achievement was in 2012 when he led a project that revamped the technological infrastructure of Standard Chartered Bank Malaysia and successfully implemented a state-of-the-art core banking system. The project required Dato’ Arif’s skills in mobilizing over 1,000 employees across multiple geographies including Malaysia, India and Singapore. Standard Chartered Bank Malaysia currently employs more than 2,500 employees. During his tenure as CIO, Dato’ Arif was also the CEO of Scope International Malaysia, Standard Chartered’s Global Shared Services Centre in Kuala Lumpur. He joined Scope International Malaysia in 2005 as the Head of International Software Centre Malaysia (ISCM) and was appointed as the CEO in 2008. He is also the ” Country Champion for seeing is believing” and oversees other sustainability initiatives at Standard Chartered Bank Malaysia. Other conferences: Customer Experience Management for Financial Services Back Office Forum Asia