Nauman Nandwani works as the Head of Client Experience at the Standard Chartered Bank UAE.Have gained 12 years of experience managing customer satisfaction through all service channels and a firm believer that service can grow business exponentially. Experienced at leading transformation and driving service agenda in complex, multifaceted and diversified organizations, defining the strategy to meet the organizations vision with clear execution plans.Academically a computer science graduate with masters in software engineering which has always enabled him to have a strong desire to embrace new technology and to think how to make processes more digital for better client experience.