Viloo is a Bachelor of Science from Wilson College, Mumbai University with a post graduate Honors Diploma in Systems Management from NIIT, Mumbai. She has a varied IT experience spanning 26+ years in Information Technology. Her core competencies include Technical Consultancy for over 15+ years in Healthcare and 7+ years in Retail, ecommerce and Manufacturing. She has successfully lead and executed large software projects for domestic and international clients in the domains of Healthcare and Retail. Viloo moved from Consulting to join Jaslok Hospital in mid-2012 to lead and support a Technology-driven Infrastructure that has brought an understanding of “the other side”!! As a C.I.O. and Head of I.T., Viloo evaluates internal business requirements to determine information technology solutions; identify, analyze and assess functions to achieve departmental goals with the most cost effective use of system and fiscal resources. She has also achieved cost effectiveness through strategic Vendor management in addition to driving process improvements with appropriate implementation and support for medical, business and clinical systems; managing and coordinating applications development / maintenance, e-data processing, enhancing communications networks, office automation and various other technical support activities. As a member of the Executive Committee of Jaslok Hospital, she works closely with the CEO to drive the technological advancement within the Hospital. A self-motivated individual with a keen sense of Quality Processes, she is focused on formulating strategic IT goals to align them with the central objective of enhancing Information Management for enhanced Patient Services. Viloo looks forward to continue working in leadership roles for Organizations with a clear, focused vision and a well-defined growth path. She strives to align her goals with those of her Organization and to take up challenging assignments that explore her full potential.