17th Annual Retail Banking Forum
9 - 10 October 2019
Summit' s Highlights
30+ Speakers
160+ Attendees
50+ companies from 20+ countries
2 Dedicated Streams
7 hours of internal debate
Highlights for Open Banking & Platforms streams:
Adapting for an Open Banking World
• Case study: Preview to the Future of Banking
• Maximizing the potential of artificial
intelligence
• Case study: Enhancing data analysis
capabilities
Staying relevant in Open Platform
• Case study: Benchmarking APIs and Open Banking Ecosystems
• Innovation hubs for open collaboration initiatives
• Case study: Creating a Culture of Innovation
Highlights for Digital Customer & Branches streams:
Turning digital for the customer
• Open Banking: Exploring the Future of Customer Engagement
• Case study: Revolutionize the Future of CX – Know your customer
• Design Thinking – Structuring a unique customer experience
Future virtual & physical Branches
• Case study: Leveraging Branch Strategy in a New Era
• Preparing an Omni-Channel Branch Experience
• Workforce-A Pillar Stone for Successful Branch Transformation
Expert advisory & speakers board
- Jukka Salonen
- Chief Portfolio Officer
- Nordea, Finland
- Dorkas Koenen
- Chief Marketing Officer (EVP)
- Rabobank, Netherlands
- Thomas Winandy
- Head of Mobile Banking Apps
- Commerzbank AG, Germany
- Michael Anyfantakis
- Head Of Innovation & Customer Journey Design
- Lloyds Banking Group, United Kingdom
- Tamas Fodor
- Member of the Board, Retail Banking
- Sberbank, Hungary
- Pawel Stezycki
- Director of Innovation Planning
- Alior Bank, Poland
Key Takeaways
How to manage the ongoing change towards an open banking world
Strategies for sustainable innovation to engage consumers now and in the future
How to leverage real-time data for better personalization in your company
Get insights on partnering with 3rd parties to build win-win relationships
Why you should build customer platforms now to maintain relevance later
How to minimize Fraud of APIs and open banking partnerships
Best practices on validation and prioritization of customer data
How data based-strategies can strengthen the profitability of services and products
Get tips on creating of a beneficial open-banking environment
Explore examples of successful Open API strategies
Understanding the value of branch channels in an open world
Measuring branch performance and proper optimization of processes
Takeaways & Special Features
C-Suite Opening Debate: Shaping the Future of Retail Banking
Strategic Panel: Inter-connected Digital Banking Ecosystem
Crossfire debates: Open Banking – can it be a No-Go?
Does PSD2 Need to be Reformed?
Outside Bank panel: The Open Banking
Ecosystem of the future
Lightning Talks: Fin-tech Corner
Tickets
Industry Professional
Banks, B2C financial institutions, Academia and financial bodies.
Solution Provider
Vendors, consultants, service and solution providers.
Andaz Vienna am Belvedere
Testimonials
“It is very interesting because we have seen different players here: we’ve seen FinTechs, banks and regulators, and these are the three main players right now in digital transformation.”
“Diverse, collaborative and inspiring. It‘s really unique to bring together so many different people from so many different geographies; that diversity of opinion is amazing.”
“Thanks for the great event in the past two days. I took away some great insights, which will shape our actions – hence valuable and concrete.”
“I participate in a number of events each year both in the States and overseas, and I will recommend your events to anyone wanting to attend a well-constructed conference that brings in the best in the industry.”
“I saw this event growing over time from being predominantly focused on CEE to being a global event, gathering a lot of people from different parts of the world and covering topics that are of broader interest to.”
“I think Vienna is a great venue to have a conference like this. I think conferences are always useful in bringing us together, as we are
building a platform with the best products from all around the world; there can be FinTech people, but there can also be traditional banks that offer great products.”
“It has been a very inspiring day: views from different angles and very open debates; it’s quite interesting to have so many people with different views because we don’t all share the same ideas. I found it quite interesting and inspiring.”
“Thank you very much for this marvellous event, it was a pleasure for me to be a part of your event and to make a contribution as a speaker.”
, Vice President – Card Payments Systems, TEB, Turkey
“I didn’t know what to expect, I didn’t know a lot of people, but it has actually been great, the presentations have been great and I think I will definitely come back next year.”
“I have enjoyed it; it’s a real variety of presentations and good in-depth knowledge from the speakers and certainly good questions in the session I was in.”
“I would like to thank you for the outstanding organization of the event. We enjoyed being a part of it.”
Partners & Sponsors
This event is supported by the following companies
Gold Sponsor
Gold Sponsor
Gold Sponsor
Silver Sponsor
Sponsor
Contact us
- Will Hoss
- Sr. Manager for Finance
- Phone: +421 257 272 232
- Email: event.inquiries@fleming.events
