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Retail & Open Banking Summit

Europe’s Favorite Retail & Open Banking Event

6 - 7 October, 2021

Vienna, Austria

Summit highlights

Focused Tracks


Esteemed Speakers


Senior Experts


Hands-on Use Cases

Minutes Presentations

Interactive Sessions


Hours of Content


Hours of Informal Discussions

Esteemed Speakers

Dirk Haubrich

Dirk Haubrich

Head of Conduct, Payments and Consumers

European Banking Authority, France

Rowena Everson

Rowena Everson

MD, Head Digital Channels & Data Analytics, EA Region

Standard Chartered, UK

Andreas Athanassopoulos

Andreas Athanassopoulos

Deputy Chief Executive Officer

Eurobank, Greece

Margus Simson

Margus Simson

MoB, Chief Digital Officer

Komercni Banka, Czech Republic

Key topics

Strengths of Incumbents vs the Opportunities of Neobanks

Regulatory Frameworks & Processes Update

The Impact of Brexit on the Banking Industry and European Legislation

Data and AI Driving Banking’s Autonomous Future

Strategic Debate: What the COVID-19 Era Taught Us, and How to Adapt to Customer Expectations in 2022

Fireside Chat: Digital Identity Innovation for the Consumer – Privacy, Security and Consent

Digital Banking Transformation: Revising the Traditional Rules

The Future EU Open Finance Framework – Challenges, Opportunities and Lessons Learned

Digital Engagement Post-Coronavirus ... and many more

Fireside Chat: Digital Identity Innovation for the Consumer – Privacy, Security and Consent

Key takeaways

Assess the health of the banking environment

Use data to fuel a broad swath of automation initiatives

Unlock brand-new sources of value

Offer hyper-personalized products and services based on consumer control

Transform the relationship with the consumer from a place of transactional interactions to one of meaningful advice

Accelerate open finance and open data by adoption of digital IDs for commercial purposes

Become a true digital banking competitor

Capitalize on advances in digital onboarding and digital servicing

Develop unique strategies for utilizing APIs as business assets

Create a modern money experience that leads to customer loyalty and growth

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Join us in Vienna

Besides being the capital and largest city in Austria, Vienna is also the cultural, political and economic centre of the country. Vienna host many international organizations and is considered to be one of the best places for innovation.


Industry Professional

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Partners & Sponsors

“It is very interesting because we have seen different players here: we've seen FinTechs, banks and regulators, and these are the three main players right now in digital transformation.”

Maria Jose Jorda, BBVA
Head of Customer 
Experience Transformation

“It has been a very inspiring day: views from different angles and very open debates; it's quite interesting to have so many people with different views because we don't all share the same ideas. I found it quite interesting and inspiring.”

Benoit Legrand, ING
Head of FinTech

“I think Vienna is a great venue to have a conference like this; I think conferences are always useful in bringing us together, as we are building a platform with the best products from all around the world; there can be FinTech people, but there can also be traditional banks that offer great products.”

Valentin Stalf, N26

“I didn't know what to expect, I didn’t know a lot of people, but it has actually been great; the presentations have been great and I think I will definitely come back next year.”

Julian Colombo, Santander
Global Head of CRM, 
Business Intelligence and Commercial Tools

“I have enjoyed it; it's a real variety of presentations and good in-depth knowledge from the speakers and certainly good questions in the session I was in.”

Norman Gill, Royal Bank of Scotland
Head of 
Network Plan Delivery

“It was a great conference. It is a very comprehensive format with a great mix of participants from many banks and institutions. That makes it very casual to exchange information. Therefore I am looking forward to seeing you next year.”

Joris Hensen, Deutsche Bank, Germany
Co-Head of Deutsche Bank API Program

“Great event. Well worth it as it was very educational and fun. Thanks to the structure, the conference gave attendees a much better opportunity to network together than a typical bigger banking conference. I overheard some of the delegates saying how useful and informative they found this conference.”

Farshad Nowshadi, Saman Bank Corporation, UK
VP of eStrategy and Technology

“Different points of view, different presentation styles made it really interesting.”

Jacek Chmiel, Altkom Software & Consulting, Poland
Head of Technology

“Congratulation for a well-organized event; I enjoyed it very much and found the discussions very constructive.”

Larisa Tugui, European Banking Authority
Expert Conduct, Payments and Consumers Unit

“I really enjoyed the conference and its format; it was very interactive and I was able to get a lot of useful information from the presentations delivered.”

Jean-Philippe Joliveau, SIA, Italy
Advisor, International Division

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