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Esteemed SPEAKERS

  • Chris Diaz
  • Group Director Bidco Africa and Trustee Brand Africa
  • Brand Kenya & Bidco Africa, Kenya
  • John Tanui
  • CEO
  • Konza City, Kenya
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  • Taryn Morris
  • Head of Customer Service SSA
  • Uber, South Africa
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  • Andrew Mutuma Fellow
  • Managing Director
  • DHL Express, Kenya
  • Sthembile Shabangu
  • Head of Public Relations, Public Affairs & Corporate Citizenship
  • Samsung,, South Africa
  • Sheila Mugusia
  • Chief Manager Customer Experience
  • Kenya Revenue Authority, Kenya
  • Job Njiru
  • Head of Customer Experience
  • KCB Group, Kenya
  • Jeff Ogalloh
  • Head of Business Development
  • Jubilee Insurance Co. of Kenya Ltd, Kenya
  • Anita Otete- Ayuka
  • Head of Customer Service
  • Barclays, Kenya
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  • Reuben Kimani
  • CEO
  • Username Investment Limited, Kenya
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  • Parshon Muranganwa
  • General Manager
  • Econet Wireless, Zimbabwe
  • Naina Desai
  • VP, Customer and Commercial Leadership Director
  • Coca Cola, South Africa
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  • Joseph Kamiri
  • General Manager – Strategy and Marketing
  • CIC Insurance Company, Kenya
  • Grace Sikapokoo
  • Chief Customer Officer
  • AIG, South Africa
  • Sarah Oyungu
  • Director, Digital Marketing, Africa
  • Standard Chartered Bank, Kenya
  • Buxton Kayuni
  • Director of HR & Organisational Development
  • Malawi Revenue Authority, Malawi
  • Beatrice Hiuhu
  • Director Underwriting and Claims
  • Heritage Insurance, Kenya
  • Agnes Nalwanga
  • Head Of Customer Service
  • Umeme Limited, Uganda
  • Judy Bogonko Juma
  • Head of Customer Service
  • Apollo Group
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  • Angela Mumbi Odame
  • VP Digital Channels
  • Absa Group, South Africa