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Speaker detail

  • Anastacia Nduku
  • Head of Service Excellence

Anastacia is a trained teacher of Economics and Business Studies and a career Banker in the field of Customer Experience. 

She believes that service to others is the highest calling of any leader or business and that great Customer Service is the key ingredient to success that very few businesses have been able to crack and optimize.

Her career spans over 14 years in the Customer Service and Quality Assurance fields’ in the Financial Services sector.

She finds time to participate in training and public speaking initiatives to motivate, encourage and influence various audiences that include professionals, youth and women.