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Speaker detail

  • Judy Bogonko Juma
  • Head of Customer Service
  • Apollo Group

Judith Bogonko Juma is the Group Head of Customer Experience at Apollo Group which constitutes APA Insurance, APA Life, Apollo Asset Management and Gordon Court. She has She has over 8 years’ experience working in different customer experience capacities. Her passion is in managing teams and harnessing innovation to help organizations to deliver consistently great customer experience at every touch point.