The course emphasizes a team approach to patient experience improvement methods utilizing available and effective tools to achieve maximum patient engagements in care processes. Participants will be able to design, organize and evaluate a basic program for patient experience related to customer service, hospitality, cultural diversity, safety and effective outcome in a healthcare facility.
This course/seminar will teach you in a series of interactive discussions/desktop exercises/role play and videos - that meeting your commitment involves more than just being fully prepared.
The NEBOSH International Technical Certificate in Oil and Gas Operational Safety covers the principles of process safety management in the oil and gas industries, it provides an excellent foundation in health and safety allowing those within the oil and gas industries to manage oil and gas operational risks effectively
This course goes big on the compliance function of the procurement department. As one of the most scrutinized departments esp. in Public Institutions, it is relevant for this function to be closely monitored and audited to ensure compliance.
The 6th Annual Operational Excellence in insurance brings together experts to discuss the transformation of back office operations towards operational excellence with a focus on the challenges of GDPR & IDD regulations, understanding the expectations of different user groups, benefits of analytics & measurement and much more.
This event will focus on creating solutions which apply automation and artificial intelligence (AI) across the entire information value chain to enable end-to-end case processing, aggregate reporting and signal