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Speaker detail

  • Joeri Maes
  • Digital Insurance Director
  • Belfius, Netherlands

Joeri is Digital Insurance Director for Belfius Group. With his teams, he is responsible for digital sales results, as well as for projects that allow Belfius-, DVV- and Corona Direct Insurance-customers to buy and manage their insurance policies on mobile, tablet or PC. He is a big believer of the Digital/Omnichannel model, where customers can, at all times, decide to hop between self service and full service advice. The App-normal Car Insurance, the latest project launched by his teams, proved that a traditional bankinsurer is perfectly capable to set new digital benchmarks and to disrupt the digital insurance landscape.