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Michael Anyfantakis

Head Of Innovation & Customer Journey Design

Lloyds Banking Group, UK


Michael is Head of Innovation Design at LBG, having previously led Customer Journey Design for Commercial Banking. Prior to his roles at LBG, Michael set up EY's Digital Banking Transformation practice for IT Advisory and advised large financial institutions in developing innovative digital propositions and services, shaping their strategic roadmaps and delivering their digital and agile transformation visions.