Coming from scientific research with a PhD in natural science I started my career in the pharmaceutical industry in the Quality Control department at Baxter AG, Austria, in 2000. I then moved to Plasma Operations and became manager of the plasma testing laboratory, including test kit manufacturing, with increasing focusing on continuous improvement. Since 2014 I am responsible for Operational Excellence at BioLife Europe, including plasma centers, plasma logistics and dispositioning and testing laboratories. I am trained and certified in Lean and Six Sigma methodologies.