A qualified attorney at law, Dr Andreas Shell has over 20 years’ experience of claims management, both within Allianz and as a practising lawyer. Prior to taking up his current position at AGCS, he held senior management positions with responsibility for claims at Allianz Versicherungs AG and Allianz Global Risks, including as claims coordinator for Allianz in the World Trade Centre attack of 2001. A well-known speaker and author on claims and mediation topics, he is a member of ARIAS Europe and serves on international arbitration panels.