Maarten Koopmans has been working for KLM since 1998. He started in a two-year management trainee program and worked as an operational manager in jet engine maintenance afterwards. In 2003 he became director of Airport Strategy. In 2006 he was appointed Head of Airport and Environmental Strategy within KLM. Two and a half years later he moved to Inflight Services to become Vice President Crew Planning & Assignment. Since August 2012 he has been working as Vice President Passenger Services.