Rajiv is Global Head of Operations – Strategic Accounts, Business Process Services. In this role he heads the delivery for strategic accounts, across the globe. Rajiv has over 26 years of experience of which 18 years with Citibank in Japan and India. Rajiv has worked for large part of his career in Citibank Japan in various functions across the capital markets, retail banking and commercial banking. He experienced different roles in the bank in Operations & Technology, Strategic Planning and Market Risk Management for Citibank Japan. He moved to India in 2004 and worked in various role in Citigroup. He was Chief Operating Officer for Citi Global Service Limited and was key member of the management team driving M&A with Tata Consultancy Services. He then moved to TCS with the acquisition. He joined Daiwa Capital Markets India in 2011 as Chief Operating Officer of the India business till 2014. He is now with TCS in the current role from 2014. Rajiv holds a Bachelors Degree in Electrical Engineering from Indian Institute of Technology, Roorkee, India and MBA from Indian Institute of Management – Ahmedabad. He has been active writer and has written in many newspapers and journals. He is also speaker at various events.