Head of Digital Banking Channels, who has over 15 years of invaluable experience in leading and developing a successful transformation, setup of the Digital Banking and the creation of the 2nd generation of the retail banking proposition (Bank2.0 & 3.0) from scratch, covering all business aspects such as systems selection, processes writing, UAT, digital signage & content management system selection, and self service terminals’ designing. Skilled in numerous Digital Channels’ fields, including: Managing the online and mobile banking, eStatemnt, managing and monitoring the ATM, CDM & SST business and the Contact Center. I acquired my experience by working in local and global banks like Commercial international bank Egypt, Credit Agricole bank Egypt, Barclays Egypt, Gulf International Bank Saudi and Bahrain, and Egyptian Gulf Bank in Egypt.