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Speaker detail

  • Rita McGrath
  • Director Operations
  • Healthpoint, United Arab Emirates

Rita McGrath is the COO at Al Zahra Hospital, Dubai. Ms. McGrath has more than 20 years of experience in health care administration, strategy implementation and operations improvement. As the COO at Al Zahra hospital, Dubai, she oversees several key departments including Outpatient Department Operations, Support Services, Information Technology, Facility (Engineering Services), Customer Service, Catering and Patient Relation Services. As part of the executive team, Rita also works with the CEO to coordinate the hospital’s strategy and planning, as well as, key drivers to maximize revenue and reduce costs while maintaining quality of care. She also oversees the hospital’s patient experience program, which supports the hospital’s vision to become the regional leader in patient experience and clinical outcomes. Prior to joining Al Zahra, Dubai, Ms McGrath served as the Interim COO at Sheikh Khalifa General Hospital in Umm Al Quwain. Prior to her relocation to UAE in 2010, Rita had served in leadership roles in Qatar, Canada and the USA. Ms McGrath received her bachelor’s degree from Carleton University in Canada and her master’s degree in business administration from Southern New Hampshire University in the USA.