Taking Negotiation Online – E-learning Workshop

Online negotiation is becoming increasingly attractive, as it allows us to negotiate across the miles cheaply and quickly. Yet online negotiation creates special challenges. With email, instant messaging, and text messages, negotiators typically lack visual, verbal, and other sensory cues to interpret how their counterpart is feeling. And while video conferencing adds many of these cues to the picture, it’s still an imperfect form of online negotiation. The workshop will give you a real insight into the nature of online negotiation and how it can be used well. We will start by reminding ourselves about negotiation – what it is and how it should be used. Then we will look at how best to take negotiation online, focusing on the need for good, clear communication and exploring the various tools and techniques available. You will learn how to get the best out of online negotiation and have a chance to practice your skills by playing out a negotiation scenario with fellow delegates. Most importantly, we will explore how taking negotiations online can help us out in a crisis. Finally, you will spend time planning action – what do you want to change when you return to your workplace.