Insurance Innovation

3rd Annual Conference Insurance Innovation 13/03/2019 – 14/03/2019 Dubai, United Arab Emirates 5 REASONS TO ATTEND 3 days of inspirational sessions Bancassurance Focus Day European market case studies 25+ high-end expert speakers Networking opportunity with bankers, insurers and regulators at one site Full program coming soon. Request brochure Request brochureFill in details below to request … Continued

The challenges you face and the skills that you need while improving the experience of your customers

The challenges you face and the skills that you need while improving the experience of your customers. An interview with experts on African Customer Experience management.   The Fleming team sits down with Grace Sikapokoo  (Chief Customer Officer | AIG, South Africa), Agnes Nalwanga  (Head of Customer Service | Umeme Limited, Uganda) and Taryn Morris … Continued

Digital transformation and innovation in Retail Banking

Motor Insurance & Telematics Conference

4th Annual Motor Insurance & Telematics Conference 14/02/2019 – 15/02/2019 Munich, Germany Connected motor insurance in smart society See full program details Download brochure Download brochureFill in details below to download your PDF brochure. Name*Job title*Phone*Corporate email* I agree with Terms & Conditions and I give my consent to the collecting and processing of my … Continued

Banking as If Customers Mattered

How do you see the future of insurance in terms of digital products?

As the 6th Annual Operational Excellence in Insurance conference is getting closer we asked our speakers Paolo Porrati, Selim Cavanagh and Georg Kordges what they think about the future of insurance. How do you see the future of insurance in terms of digital products? Paolo PorratiHead of Customer ServiceGenerali Global Corporate & Commercial, Italy I … Continued

IFRS 9 Implementation and IFRS 17 Transition Planning

Comprehensive post implementation challenges, practices, real case studies and ifrs 17 transition planning.

New technology in Operational Excellence

Interview with Haris Ceco, VP and GM of Comtrade Digital Services

Customer Experience Management Africa

The 2nd Annual Customer Experience Management Africa is a premium cross-industry event that combines top-tier insights on successful customer experience strategies and hands-on case studies.